Delivery & Returns
Standard Delivery (UK)
Delivery charges are as follows:
£1.00-£15.00 = £4.00
£15.01- £30.00 = £7.00
£30.01 - £49.99 = £10.00
£50 or more is FREE.
We aim to deliver within 5-7 working days (providing your item is available)
First Class (UK) 1-2 working days (providing your item is available)
Delivery is 10.00. This only applies to any UK address and does not include Saturdays, Sundays or any bank holiday.
Delivery charges will vary on the weight and destination of your order, so please email us on email@example.com for a quote and estimated delivery times.
Who's Glass products are sold in Pounds Sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing the order.
If you are unhappy with your order and wish to return it, please contact us by emailing firstname.lastname@example.org or calling 01271 267110. Returns should be made within 10 days of receipt and you will be liable for return postage fees. For all returns we strongly recommend obtaining proof of postage. If your goods arrive broken or faulty, please contact us as soon as possible to arrange a replacement or refund. Please note that all our products are made from glass bottles and therefore will have natural variation in width and colour, please keep his in mind when ordering.
Use of your personal information
When you register to this site your details will only be used to process your order and keep you updated with any offers/news. If you do not wish to be sent further information, you can tick the box at the checkout. We do not sell, trade or rent your personal information.
Payment & Pricing
All prices shown are pounds sterling and include UK VAT. We reserve the right to change any advertised price before you place an order. Payment can be made through paypal and will be debited from your account at the time of ordering.
Hours of Operation
We are open Monday-Friday 8am-5pm Saturday - by appointment
Any orders placed after these times, will be processed the next working day.